Terms and Conditions (POS Software & Services)

Last Updated: November 1, 2025
Effective Date: November 1, 2025

1) Overview

These Terms of Service (“Terms”) govern access to and use of SciLube LSW’s point-of-sale (“POS”) software, cloud services, mobile/desktop applications, APIs, devices and related websites (collectively, the “Services”). By creating an account, installing our software, connecting hardware, or otherwise using the Services, you agree to these Terms and our Privacy Policy.

SciLube LSW (“SciLube,” “we,” “us,” or “our”)
Address: 16711 Collins Avenue, Sunny Isles Beach, FL 33160, USA
Email: [email protected]
Tel: 631-667-4738
Website: https://scilube.com

If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have authority to bind that entity; in that case, “you” and “your” refer to that entity.

2) Accounts & Eligibility

You must provide accurate registration information and keep it current.

You are responsible for safeguarding credentials and any activity under your account.

You must be at least the age of majority in your jurisdiction to use the Services.

3) Orders, Plans, Fees & Taxes

Pricing, term, and scope are set out in an online checkout, order form, or quote (each an “Order”).

Fees are due as stated in the Order (e.g., monthly/annual in advance) and are non-refundable unless these Terms say otherwise.

You authorize SciLube (and our payment processor) to charge all applicable fees, overages, and authorized add-ons to your payment method.

Unless expressly included, fees exclude taxes, duties, and government charges (e.g., sales, VAT, GST, withholding). You are responsible for these except for taxes based on SciLube’s income.

4) Term & Renewal

Your subscription begins on the Effective Date of the Order and continues for the initial term stated there. Unless otherwise specified, subscriptions auto-renew for successive terms of equal length at then-current rates. You can​ cancel your licensing subscription before the end of the then-current term via your account or by written notice to SciLube (subject to any notice periods in your Order).​  Cancellation must be received one month prior to the desired cancellation date.  Once cancelled, you will not have any access to payment processing, reporting and data.

5) Trials, Betas & Promotions

We may offer trials, beta features, or promotional pricing. These are provided AS IS and may be modified or discontinued at any time. Usage limits or additional terms may apply.

6) The Services; Hardware & Third-Party Services

Cloud/SaaS. We host and operate POS-related software and dashboards you access over the internet.

Installed Software. If you download or install any SciLube software (including POS terminal apps), we grant you a limited, non-exclusive, non-transferable, revocable license to use it solely with the Services and for your internal business purposes during your subscription.

Hardware. You are responsible for compatible devices, network connectivity, and physical POS hardware unless expressly provided by SciLube.

Third-Party Services. The Services may enable integrations with third-party services (payments, accounting, marketing, etc.). Those are subject to their own terms and privacy practices; SciLube is not responsible for third-party services and does not control their availability or data handling.

7) Acceptable Use

You will not:

use the Services in violation of any law, card-network rule, or regulatory requirement;

process illegal transactions or store/transmit infringing, harmful, or unlawful content;

attempt to reverse engineer, decompile, or access non-public areas of the Services;

perform security testing or scraping without our prior written consent;

interfere with or disrupt the Services or their infrastructure;

resell, sublicense, or share access except as expressly permitted.

We may suspend or throttle access if we reasonably believe you violated these Terms, to address a security risk, or to comply with law.

8) Data; Privacy; Security

Your Data. You retain ownership of information you submit to or collect via the Services (“Customer Data”). You grant SciLube a non-exclusive license to host, process, transmit, and display Customer Data to provide, maintain, protect, and improve the Services and as otherwise permitted under these Terms and our Privacy Policy.

Payment Data. If you accept card or other electronic payments, you are responsible for compliance with applicable requirements (e.g., PCI DSS) and for configuring your POS hardware/software appropriately.

Privacy. Our collection and use of personal information is described in our Privacy Policy (Last Updated/Effective: November 1, 2025).

Security. We implement reasonable administrative, technical, and physical safeguards. No method of transmission or storage is 100% secure.

9) Service Levels; Support; Changes

Availability. We strive for reliable service but do not guarantee uninterrupted availability. Planned maintenance and emergency work may occur.

Support. Basic support is included; premium support ​is provided ​for software only.​  We are not responsible for hardware after the warranty of the original manufacturer.

Changes. We may modify features, update software, or discontinue components with reasonable efforts to avoid material adverse impact. If we make a material change, we’ll provide notice; your continued use after the effective date constitutes acceptance.

10) Intellectual Property

Ownership. SciLube and its licensors own all rights, title, and interest in and to the Services, including software, documentation, designs, and updates.

Feedback. You grant SciLube a perpetual, worldwide, royalty-free license to use suggestions or feedback without obligation.

Marks. You may not use SciLube’s trademarks without prior written permission, except to identify you as a customer.

11) Confidentiality

Each party may access the other party’s non-public information (“Confidential Information”). The receiving party will use it only to perform under these Terms and protect it at least as carefully as its own confidential information. Exclusions include information that is public, already known, independently developed, or rightfully obtained from a third party.

12) Compliance; Export; Government Use

You will comply with all applicable laws and payment-network rules.

The Services and software may be subject to U.S. export control laws. You will not export or use them in prohibited jurisdictions or for prohibited purposes.

If the Services are acquired by or on behalf of a U.S. government entity, they are Commercial Computer Software subject to restricted rights under applicable regulations.

13) Warranties & Disclaimers

You warrant you have the right to use Customer Data and will not submit prohibited content.
SciLube provides the Services “AS IS” and “AS AVAILABLE.” To the maximum extent permitted by law, we disclaim all warranties (express, implied, or statutory), including merchantability, fitness for a particular purpose, accuracy, and non-infringement. You acknowledge the Services may not be error-free or uninterrupted.

14) Limitation of Liability

To the fullest extent permitted by law:

Indirect Damages. SciLube will not be liable for any indirect, incidental, special, consequential, cover, punitive, or exemplary damages; loss of profits, revenues, goodwill, data, or business interruption; even if advised of the possibility.

Cap. SciLube’s total liability for all claims in the aggregate will not exceed the amounts paid by you to SciLube for the Services during the twelve (12) months immediately preceding the event giving rise to liability.
These limits do not apply to liability that cannot be limited by law.

15) Indemnification

You will defend, indemnify, and hold harmless SciLube, its affiliates, and their officers, directors, employees, and agents from and against claims, losses, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to: (a) your use of the Services; (b) Customer Data; (c) your breach of these Terms; or (d) your violation of law or third-party rights.

16) Suspension & Termination

Suspension. We may suspend the Services for non-payment, a security risk, or violation of these Terms.

Termination for Cause. Either party may terminate if the other materially breaches these Terms and doesn’t cure within thirty (30) days after written notice.

Effect. Upon termination or expiration, your license ends and you must stop using the Services. We may allow limited, time-bound access to export your data (fees may apply). Sections intended to survive (including 7–15, 17–19) will survive.

17) Data Export & Deletion

During your subscription you can export certain Customer Data via available tools or API. After termination, we will delete or de-identify Customer Data within a commercially reasonable period, except as retained for legal, security, or audit purposes.

18) Force Majeure

Neither party is liable for delays or failure to perform due to events beyond reasonable control (e.g., acts of God, labor disputes, internet or power failures, cyberattacks, government action).

19) Changes to These Terms

We may update these Terms from time to time. If a change is material, we will provide notice (e.g., in-app, email, or posting). The updated Terms are effective on the date posted or stated in the notice. Your continued use after the effective date constitutes acceptance.

Last Updated/Effective: November 1, 2025

20) Governing Law; Venue

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-laws rules. The exclusive venue for any dispute arising out of or relating to these Terms or the Services is the state or federal courts located in Miami-Dade County, Florida, and the parties consent to personal jurisdiction there.

21) Notices

Notices to SciLube must be sent to the contact information below and are deemed given upon receipt. Routine communications may be sent by email.

SciLube LSW
Address: 16711 Collins Avenue, Sunny Isles Beach, FL 33160, USA
Email: [email protected]
Tel: 631-667-4738

22) General

Entire Agreement. These Terms (and any Orders or policies incorporated by reference) are the complete agreement and supersede prior discussions.

Order of Precedence. If there is a conflict between an Order and these Terms, the Order controls for that purchase.

Assignment. You may not assign these Terms without our prior written consent; we may assign to an affiliate or in connection with a reorganization, merger, or sale of assets.

Severability. If any provision is unenforceable, the remainder remains in effect.

No Waiver. Failure to enforce is not a waiver.

Independent Contractors. The parties are independent contractors.