FAQs

Got Questions? We Have Answers

We believe in providing you with all the information you need to make the most of our SAAS platform. Whether you're looking for product details, integration tips, or troubleshooting help, you'll find the answers here. Explore our frequently asked questions to get quick insights and support, so you can focus on growing your business with confidence.

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Frequently Asked Questions

Feel free to contact us directly if you have any questions that are not listed below.

Question 1: Does SciLube work as a POS for multiple services under one roof?

Yes! SciLube has been serving as the premium POS system for car washes, fast lube - oil change facilities, convenience stores, gas stations and deli's for over 30 years. Our system can be used on any PC/laptop/tablet/android/ios/cell phone, it can be viewed/updated remotely, can be integrated and utilized for multiple services under one roof or for stand alone businesses with one line of business.

Question 2: Does this Point of Sale system connect universally to any/all systems?

Yes! SciLube is universal and connects with most systems.

Question 3: Do I need to purchase a lot of equipment to utilize SciLube's Point of Sale System?

No - SciLube can be accessed and operated using any PC, laptop, tablet, android, ioS devices, including cell phones. Our system easily connects with Ingenico's digital card reader and WorldPay, providing countless ways for customers to pay.

Question 4: Does your system provide detailed reports/reporting?

Yes, SciLube provides inventory tracking and detailed reports that can be viewed daily, weekly, monthly, annually or however needed.

Question 5: Can your system track lottery and/or gift card sales?

Yes, SciLube's Point of Sale system can track all of your inventory and sales!

Question 6: Can I connect my QuickBooks to your system?

Yes, our Client Relationship Management System (CRM) can integrate QuickBooks.

Question 7: What capabilities does your CRM have?

Our CRM is a powerhouse. It can connect to most apps like Quickbooks, social media accounts, social media calendar planner, contacts, pipeline, opportunities, Google Business Profiles, listings, payments, reporting and so much more. It has AI automations like our website AI chatbot to capture inquiries as leads, AI conversational and voice bots (inbound and outbound) to handle all calls and lead contacts, as desired and so much more.

Question 8: Can you capture customer data with the SciLube system?

Yes! Our system has the capability to capture customers information as opted-in leads for membership deals, service reminders, upsells and so much more.

Question 9: Do you provide technical support?

Yes! We have 24/7 virtual/remote support as well as in-person technical support, as needed.

Question 10: If I have a car wash and a fast lube - oil change, can I add items from both lines of business when ringing up a customer?

Yes! You can add individual items from different lines of business to the same order. You can customize order, create promotional packages with promotional add-ons and so much more.

Question 11: Do you build websites, landing pages, funnels, lead capture forms?

Yes we do all of that, in addition to digital marketing, social media management/optimization, ads, Google Business Profile optimization, listings, qualified lead generation and automated appointment booking, AI automations, AI outbound/inbound calls and so much more. Schedule a complimentary consult to discuss your needs.

Question 12: Does SciLube integrate with CarFax?

Yes, SciLube is integrated with CarFax, you just scan a car's VIN number or type a plate number and get the latest information for that car in seconds.

Question 13: Does SciLube maintain all service information and can it provide service update reminders?

Yes our system maintains all up-to-date car service information, severe services and various technical records and we also integrate with CarFax.

Question 14: What major information does your system capture/track?

SciLube captures major manufacturers' filter information, service reminder labels, employee commissions, it tracks inventory and so much more.

Question 15: How can I contact you for any questions or to book a demo?

Click here to contact us.

We are committed to helping businesses thrive through innovative software solutions. Our platform empowers you to streamline operations, make data-driven decisions, and unlock growth potential.

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